As we have frequently pointed out, all those who serve alcohol should be certified and have proper training.

This is true whether they are employees or volunteers. Those who serve alcohol must also be observed, monitored and controlled by Lodge management on a continuing basis.

During the selection process for servers (employees and volunteers), the Lodge management must make prudent choices to avoid claims and/or other problems. The following are some situations where servers should be rejected or subjected to further investigation:

• Any person known to drink while serving alcohol or observed doing so.
• Any person having several drinks at the Lodge after his/her shift is over.
• Any person known or suspected of being a substantial alcohol user or considered in any way to be a problem drinker.
• Any person known to have an aggressive nature, a short temper or any history of violence.
• Any person employed to serve alcohol before a complete check has been conducted in relation to prior employment.
  

These servers are the front line of defense against liquor related claims. They should not have problems themselves, nor should they cause problems but, most importantly, they must be responsible to members and guests throughout the alcohol service process.